The Independent Retailer Difference

Today, Baby Lock USA corporate office in St. Louis, Missouri is still run by the same family that brought the first serger to the United States over 45 years ago. This family business started as a small independent sewing machine parts retail store, and to carry on this tradition, all Baby Lock machines and products are sold exclusively through Independent Authorized Baby Lock Retailers.

Authorized Baby Lock Retailers are much more than salespeople. They are sewing experts trained to help you make the most out of your sewing machines and accessories. These Baby Lock experts receive exclusive retailer training throughout the year, so you can be confident your questions will be answered. Additionally, only an Authorized Baby Lock Retailer can offer Baby Lock's exclusive machine warranties and the Gold Standard Comprehensive Care Program, which gives sewing enthusiasts extra peace of mind.