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FAQ (Frequently Asked Questions)

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Multi-Needle Machines: EMP6, BMP6, BMP8, BMP9 & BNT10


Questions and answers related specifically to the Baby Lock® multi-needle machines.

 

Q: What design formats does my EMP/BMP6/BMP8 machine read?
A: The Embroidery Professional can read a design in .pes or .dst format. The design(s) can be sent to the machine directly from the computer via the special cable that came with your machine; you can put the design(s) on a floppy or USB stick [depending on which model you have]; or on an embroidery card.

Q: What kind of bobbin thread should I use in my Embroidery Professional machine?
A: Click here for a useful chart that contains bobbin thread recommendations for all Baby Lock embroidery machine models. We feel using the recommended bobbin thread will give you the best results. Note, the same recommendations listed for the EMP6 are also recommended for the BMP6 & BMP8, too.

Q: How do I direct link my Embroidery Professional machine to my computer?
A: Click here to view a movie clip on how to connect your Embroidery Professional machine to the computer. It also includes instructions on how to transfer designs to the machine via USB cable.

Q: How do I transfer designs to my Embroidery Professional machine when I am hooked directly to the computer?
A: Click here to view a movie clip on how to transfer designs from your computer to the Embroidery Professional machine. It also includes instructions on how to connect your Embroidery Professional machine to the computer.

Q: My machine does not recognize the hoop size I have attached, how can I fix this?
A: Please watch this short movie clip to see how to reset the hoop sensor on your Embroidery Professional machine. Click here to view the movie clip.

Q: How do I attach and calibrate the Cap Frame to my Embroidery Professional?
A: This video will teach you how to attach and calibrate your Cap Frame to the Embroidery Professional.

Q: My cap hoop is on my machine, but the machine does not recognize the hoop.
A:

The cap hoop should be attached to your Embroidery Professional with the machine off so the machine can calibrate for this hoop. Please take the hoop off the machine; turn the machine off; place the hoop back on the machine; and turn the machine back on. In addition, here is a movie clip to watch for instructions on how to attach and calibrate the cap frame.  Click here to view the movie clip.